Resolved
API and dashboard service is restored.
Monitoring
We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.
Identified
We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.
Investigating
We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible.
