Database connectivity errors in AWS eu-west-2
Resolved
Degraded performance
Lasted for 23m

Full connectivity has been restored in AWS eu-west-2. Please reach out to support if you continue to experience any issues.

Wed, Oct 11, 2023, 01:44 AM
7 months ago
Affected components
Database Operations
Updates

Resolved

Full connectivity has been restored in AWS eu-west-2. Please reach out to support if you continue to experience any issues.

Wed, Oct 11, 2023, 01:44 AM
14m earlier...

Monitoring

We have rectified an issue between a load balancer and our internal database routing service and connectivity should be restored for all AWS us-west-2 databases. If you continue to experience issues, please contact support.

Wed, Oct 11, 2023, 01:30 AM

Investigating

We are aware of database permission errors in eu-west-2 and are currently investigating

Wed, Oct 11, 2023, 01:21 AM